The change of place of living is a very important and difficult period in the life of any person. You would expect everything to be OK and done smooth and quickly. The best way to have a trouble-free relocation is to hire a professional moving company. However, it’s not a good idea to hire the first crew you find on the Net. It’s worth studying the information presented on the website of the company and contact with the manager. If it’s your first moving experience, the following list of 10 obligatory questions may be helpful to use. You shouldn’t hesitate to ask any of them. To figure out whether you should use the services or not you need to know all the answers.
#1. Do you have a license and insurance?
The law demands every relocation company to have license and protection. Although about 10 states don’t require any license, it’s almost impossible to provide interstate relocation services without this document. Some crews are the members of the moving company associations. It only bolsters their credibility. The same is true about insurance which is obligatory with no exceptions.
#2. Where can I get acquainted with references of satisfied customers?
A reliable company is always ready to provide you with reviews and recommendation letters from the former (or constant) clients. However, it’s worth questioning everything you read. If the reviews on the website are all positive and were published at the same time, there is a great possibility they are not real. The ideal variant is to speak to a real person who has experienced the service of the team.
#3. How do you charge?
It’s one of the most crucial questions. The relocation crew may charge by the hour, the number of movers or weight. Nobody wants to pay the whole fortune for moving a couple of boxes. You can even ask to calculate approximately how much you would pay.
#4. How do you pack items?
There is a wide range of household items and utilities should be carefully handled. If the members of the relocation crew know nothing about special crating, wrapping, and labeling, it’s worth looking for other specialists. At the same time, you should understand that special packing is subject to additional fees.
#5. What equipment do you use?
If the crew has only one truck, it’s a good choice for commercial or office relocation. To relocate some gadgets and appliances, it’s necessary to use special equipment.
#6. What is the list of main and additional services?
You have to understand what you pay for. There is a wide range of available options. It’s up to you to decide what you need.
#7. What about storage?
Sometimes it happens that you have to move out but you have no place to bring your possessions to. In such a case, some companies offer a special storage unit. Of course, you have to pay for it so ask how much.
#8. How can I pay for the move?
It’s always cool when you have a choice. The company may accept cash, check, and credit cards.
#9. What is your cancellation policy?
Actually, the question is if they return the payment or part of it if you have to cancel the relocation.
#10. What is the procedure for special situations?
Unfortunately, nobody may be sure that nothing happens to his or her belongings during the relocation. You should know how the company is going to react to emergencies.
In conclusion, it should be noticed that the list of questions may be extended. You have to figure out everything you want to know before hiring the movers.